1. How did you know about Classof1

• Internet search
• Friend Referral
• Directed from other website
• Don't remember

2. What services of Classof1 have you used?

• Homework Help
• Tutoring
• Test Prep help
• More than one product

3. How would you rate our usefulness of information on our website?

• Pretty useful. Has everything I want to know about
• Good. Has most of the things I want to know about
• Average. Has some of the things I want to know about
• Bad. Has very less information that I want to know about

4. How would you rate our ease of browsing/using our website?

• Pretty easy. Straightforward
• Easy. Can be used with some study
• Difficult. Has confusing paths for navigation/browsing
• Cannot go to where I want to go

5) If you have used our Online tutoring, how would you rate our tutoring quality on subject knowledge and interactive teaching methodology?

• Very good. Tutors know the subject very well and explain very well
• Good. Tutors know the subject and explain well
• Average. Tutors know subject but does not explain well
• Bad. Tutor does not know subject nor explain well

6. What do you think about the price of our Tutoring packages?

• Pretty high
• High
• Affordable
• Cheap

7. If you have used our Homework, how would you rate our Homework help quality on subject correctness of solution, timeliness of delivery and formatting/presentation of solution?

• Very Good. On time, High Quality presentation and correct solution
• Good. Mostly on time, Quality presentation and close to correct solution
• Average. Just in time and acceptable presentation and satisfactory solution
• Bad. Delayed, Low quality of presentation and incorrect solution

8. What do you thinks about the price of our Homework

• Pretty high
• High
• Affordable
• Cheap

9. How would you rate our customer support staff?

• Bad. Impolite, not helpful and not knowledgeable
• Good. Pleasant, Mostly helpful
• Average. Tolerable, helpful sometimes
• Bad. Impolite, not at all helpful and not knowledgeable

10. What do you think about the overall experience with Classof1?

• Very Good. Will come back to use it
• Good. Might come back to use
• Average. Not sure if I will come back to use it
• Bad. Will not come back to use it