Technical Communication is a method used to convey information about technology through different means of communication like writing, speech and other communication media to an intended group of people. A technical communicator is a person who involves in the process of technical communication. Technical Communicators create deliverables or products like Technical Manuals, Videos, Articles, News letters, White Papers, Data Sheets, Reports, Patent Information, Proposals, Brochures, business papers, etc., for all types of media like Papers, Video and the Internet.

The Technical communicator can be recognized as a Technical Writer, Technical Editor, Technical Illustrator, Technical Communication Specialist, Technical Communication Consultant, Web Content Specialist, Technical Artist, Technical Trainer, Usability Expert, etc. The field of the Technical Communication includes any kind of the science related and technical fields like computers, consumer electronics, business process, software, etc.

Technical Communication is a profession for which companies or organizations hire specialized technical communicators to perform their technical communicational process or outsource these jobs to other communication firms. Some Technical Professionals do the technical communication process as a part of their job. For example, a software programmer will do the technical communication process by providing the documentation of his work. 

Technical Writing is a process used in Technical Communication to present a concept that is clearly understandable by the target audience and the information to be presented in the most appropriate format. This is also known as “Writing Process” which is a theory of writing since 1970s. The Technical Writing Process has the phases such as planning, collecting information, organizing, writing draft, reviewing, editing and finalizing for delivery. Planning is the first step to know the purpose of writing, know about the audience and to decide on the style of writing like descriptions and standards. Collecting Information is the next step in which details are gathered about the topic. Information is collected from primary research (first-hand research) and the secondary research (in which the details are collected from a published work of another person) by the technical communicator. Organizing is the process before the first draft in which technical communicator organizes the data for the document using few methods like Chronological Step by Step approach, Simplex to Complex ideas and Specific to General Method. This process gives an outline of the concept. Writing First Draft is the next step in which the detailed views on the outlined ideas are written. ABC format (Abstract, Body, Conclusion) is followed in the writing. Reviewing, Editing and Finalizing for Delivery is the last phase in which revising and editing works are done. This process leads to the completion of the Technical Writing process and finalizes it for delivery.

While writing well in a technical way about technical subjects is very difficult and time-consuming, technical communications are highly in use in most of the service organizations today. The main point of communication is to propagate useful information and the information becomes useful only when fully understood and acted upon. To help further, the easy availability of tools and techniques make writing more accessible and easy to understand.